Canvas Retouch ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book our services, or interact with us.
1. Information We Collect
We may collect and process the following types of information:
Personal Information You Provide Directly:
Name, Email address, Phone number, Billing address, Any details provided when booking services or contacting us.
Non-Personal Information Collected Automatically:
IP address, Browser type and version, Device type, Cookies and usage data (see Section 6).
2. How We Collect Your Information
We collect personal information when:
You book a service via our website.
You contact us through forms, email, or phone.
You sign up for newsletters or updates.
You browse our website (non-personal information).
3. How We Use Your Information
We use the information we collect for:
Processing bookings and providing services.
Communicating with you about your appointments or inquiries.
Improving our website and services.
Sending marketing updates (if you have opted in).
Complying with legal obligations.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information with trusted third parties, including:
Payment processors to facilitate transactions.
Squarespace (our website platform) for hosting and functionality purposes.
Marketing tools (e.g., email platforms) if you’ve opted in to receive updates.
All third parties are required to process your data securely and in compliance with UK data protection laws.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you wish to request deletion of your data, contact us at info@canvasretouch.co.uk
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure website functionality.
Analyse website traffic and improve user experience.
You can manage your cookie preferences via your browser settings.
For more details, see our [Cookie Policy].
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal obligations.
Objection: Object to how your data is processed (e.g., for marketing).
Data Portability: Request a copy of your data in a commonly used format.
To exercise your rights, contact us at info@canvasretouch.co.uk
8. Security of Your Information
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no online system is entirely secure, so we encourage you to use caution when sharing sensitive information.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Canvas Retouch Email: info@canvasretouch.co.uk WhatsApp: 07366640871
